Sales Administrator

We are seeking a detail-oriented and proactive Sales Administrator to join our dynamic team. The ideal candidate will play a key part in supporting our sales team, managing client inquiries, and ensuring smooth administrative operations. This position is ideal for someone with strong administrative skills, attention to detail, and a customer-first attitude.

Responsibilities

• Responding to customer inquiries via phone and email, ensuring a high level of customer satisfaction.
• Processing sales orders and returns accurately and efficiently via telephone, email and our online store, on our in house delivery system.
• Maintain accurate records of sales activities and customer interactions using our CRM system.
• Organise and maintain files and documentation for easy retrieval.

Requirements

• Proven experience in an administrative role, preferably within a sales environment.
• Experience in a similar industry is preferable but not essential.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and experience with CRM systems is an advantage.
• Strong time management and organisational skills with the ability to manage multiple tasks effectively.
• Excellent attention to detail and accuracy in all work performed.
• A positive, customer-oriented attitude with a proactive approach to problem-solving.